NPS
- SmileBack NPS overview
- What is NPS and how is it calculated?
- Creating your first NPS campaign
- NPS campaigns setup tips
- Updating your ConnectWise Manage API member permissions for NPS
- Importing NPS contacts from ConnectWise Manage
- Importing NPS contacts from Zendesk
- Importing NPS contacts from Freshdesk
- Importing contacts from Kaseya BMS
- Setting up a custom domain for sending NPS emails
- Creating a great NPS survey email
- Viewing your NPS responses
- How to deal with negative NPS responses?
- Adding and updating NPS campaigns
- Exporting NPS response data
- Acting on your NPS results