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Product News
Product News
See what's new in SmileBack and what we've changed, fixed or improved.
August 2021
Filter options for Slack and Microsoft Teams
July 2021
CloudRadial integration
June 2021
New NPS customization options
May 2021
NPS campaigns management update
March 2021
Integrations for Microsoft Teams and Slack
December 2020
December 2 — ConnectWise Manage security update
November 2020
November 26 — Per user 2FA management
November 3 — Reviews page performance improvements
October 2020
October 5 — NPS surveys for Freshdesk and NPS language update
September 2020
September 21 — Import NPS contacts by uploading a .CSV
September 7 — Import NPS contacts using CWM Marketing Groups
August 2020
August 4 — Do more with the new Website Widget
June 2020
June 22 — Turn your positive comments into Google reviews
May 2020
May 7 — NPS surveys for Zendesk customers
May 26 — Two-Factor Authentication
April 2020
April 7 — NPS surveys for ConnectWise Manage customers
