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  2. Product News

Product News

See what's new in SmileBack and what we've changed, fixed or improved.

August 2021

  • Filter options for Slack and Microsoft Teams

July 2021

  • CloudRadial integration

June 2021

  • New NPS customization options

May 2021

  • NPS campaigns management update

March 2021

  • Integrations for Microsoft Teams and Slack

December 2020

  • December 2 — ConnectWise Manage security update

November 2020

  • November 26 — Per user 2FA management
  • November 3 — Reviews page performance improvements

October 2020

  • October 5 — NPS surveys for Freshdesk and NPS language update

September 2020

  • September 21 — Import NPS contacts by uploading a .CSV
  • September 7 — Import NPS contacts using CWM Marketing Groups

August 2020

  • August 4 — Do more with the new Website Widget

June 2020

  • June 22 — Turn your positive comments into Google reviews

May 2020

  • May 7 — NPS surveys for Zendesk customers
  • May 26 — Two-Factor Authentication

April 2020

  • April 7 — NPS surveys for ConnectWise Manage customers
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