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Navigate through SmileBack

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Yuriya Markovska
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You have finished setting up your SmileBack account, you know how to configure it and that's great!

Let's see how to navigate SmileBack and get familiar with the different menus and sections. Once logged in, you will be directed to your Dashboard. You will now see:

 

mceclip0.png

 

CSAT

  1. Dashboard
  2. Analytics
  3. Reviews
  4. Reporting

NPS

  1. Campaigns
  2. Responses


Please open the links provided above to learn more about each section and menu.

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