Manual export

1. On the Reporting page set the date and other filters to the desired range (tip: if you want to get all of your reviews, first click "Reset" to remove any existing filters and then click the 📅 calendar icon for an "All" short cut).
2. Click the CSV button in the bottom right of the page.
   

This is a good option if you want to prepare a report which combines multiple filter fields. For example, you want to see all reviews from certain companies, but only if they also belong to a particular segment or segments.

Automatic back-up using Dropbox

1. Connect SmileBack and Dropbox, see here for instructions.
2. SmileBack will automatically export a JSON file of your recent reviews each day to your chosen Dropbox folder.