What does it do?
When you open a review's details screen you will see the "Mark as Done" button in the bottom right.
This button has two functions:
- It updates the look of the review so you see a check mark over the face
- It can be used to trigger an automation rule, if you have one or more set up to respond to this, see the article on Automation Rules for more details
Where to find the "Mark as Done" button:
A review once it has been marked as "Done":
How should I use it?
You can use marking as "Done" how you please. We have left it so it doesn't do much unless you want it to. A common use is to mark reviews which have been followed up. For example when a negative or neutral review is received, or when a comment on a review requires checking in with the user.