Only on SmileBack Professional
SmileBack's integration with ConnectSMART allows you to create reports and dashboards with your data. In order to set this up, please follow the steps below:
- Set up the Dropbox integration in SmileBack
- Login to your ConnectSMART console and add the Integration Pack to your content store
- Under Content Stores, select the Packs button on the far right next to the ConnectSMART database.
- Select the Nex.to integration pack and click Next
- Once completed, you'll see a Success dialog
- Next, Authorize the integration with Dropbox
- Sign-in to Dropbox in order to complete the authorization
- Once authorized, select Import CSAT to import the scheduled task for automatic hourly data syncs
- Once completed, you will be presented with a completion summary.
- Now that you've successfully set up your integration, you can move forward by contacting ConnectSMART. If you're not yet a ConnectSMART customer, you can easily sign up or get started by starting a trial. Please also feel free to contact their sales team directly.